Imagine you need to organize several meetings every week – sales meetings, interviewing new candidates, one-on-ones and so on. Most of the time you don’t see the other person’s free time. Before you agree on a date and time, you’re in the middle of...
What makes excellent service? It is undoubtedly communication with the customer or business partner. Good communication builds correct expectations. How would you feel if you made a reservation for your camper van and there was no communication back to you? It works...
